Beginner Guide

How to get discount code?
- Players could receive a discount code by scanning a QR Code received from a partner affiliated with YGGPCH.
- The received discount code must be used within 1 day, or it will expire.

How to use discount code
- Currently, discount code can be used in 2 system:
(1) Season Ritual (2) Redeem Hub Shop
- Players can use a discount code by clicking on a special price button (orange button), then filling in the 16-digit discount code without erasing any hyphen symbols, and finally clicking 'redeem'.
- Each discount code could be use for 1 purchase only.

PC Specs and Graphic Card recommendation for Home Sweet Home : Online

Requires a 64-bit processor and operating system
OS: Windows 10 (64-bit Version)
Processor: Intel i5 3th generation or equivalent
Memory: 8 GB RAM
Graphics: NVIDIA GTX 750 TI 2GB
Network: Broadband Internet connection
Storage: 25 GB available space
Additional Notes: It is recommended that players play the game by using an SSD and adjust all graphics settings to low quality.

Home Sweet Home : Online. There are three currencies; Amethyst, Amulet, Bullet coin.So,you can get them as following :

1. Amethyst: You can get by Top up in the game.
2. Amulet: You can get from the Greedy Pot and then if you get the same items.they will change to Amulet.
3. Bullet Coin: After you finish the match, you will get the Bullets coin.

No. All in-game currency (e.g. Amethyst, Bullet Coin, Amulet or Greedy pot) never expires. Also, there's no limit in collecting them.

Normally, the Home Sweet Home : Online Staff will announce at least 1 hour before the server is closed on various social media channels such as Facebook, Discord etc.

Server will be shut down to update the game, fix bugs. Every Thursday from 10:00 AM - 5:00 PM (GMT+7)

If there is a change, Home Sweet Home : Online Staff will inform you.

Player can enable / disable in-game chatbox with this following guide
1. Enter "Settings"
2. Select "System"
3. It's will shown Chatbox option "Disable" and "Team Only" (You can't chating with the other team)

There are 6 characters for free Tim, Jane, Nipa, Uncle Pae, Belle and Prisoner.

Purchase issue

We recommend to try restarting the game. If Item/Currency have not returned to normal The team asks for more information as follows.

1. Steam ID (17 digits):
2. Steam Profile URL:
3. Time that it's disappeared:
4. Currency/Item that missing:
*5. Transaction No.:

*For Amethyst You must including uploading evidence of Transaction no. attached as evidence for verification You can send information in item/currency lost category.

Amethyst cannot purchase to friends.

In-game Issue

We will announce and update information. e.g. activities, characters or skin. Also, you could you keep update Home Sweet Home : Online as follows :

1. Twitter: https://twitter.com/hshonline
2. Facebook: https://facebook.com/hshogame
3. Discord: https://discord.gg/hsh-online
4. Official Website : https://homesweethomegame.com
5. Youtube : https://youtube.com/@HomeSweetHomeOnline

Technical Issue

There are many factors that can cause this problem. So, we suggest that you contact our support team and provide these details while submitting the case

- Detailed explanation of the error. You can explain step by step on how the error happened, including your PC condition.
- PC Specs
- Windows and Graphic Card Drivers
- Screenshot or video

In the meantime, We have been focusing to improve on PC bettter before consider to others platform.

You can download Home Sweet Home: Online on Steam

This link : https://store.steampowered.com/app/2334220/

Please recheck system requirement first that you can play or not.

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